NBB’s Application Awarded For Best Customer Experience in MENA
- Published
- 3 min reading
Comarch client NBB Awarded Best Retail Bank in Bahrain and Best App for Customer Experience in MENA
The National Bank of Bahrain (NBB), Kingdom of Bahrain’s leading financial institution and one of Comarch’s clients, was awarded the title of “Best Retail Bank in Bahrain 2023” and won the “Best App for Customer Experience in MENA 2023” award for its Loyalty & Rewards application “Points by NBB” at the MENA Banking Excellence Awards, organized by MEED (Middle East Economic Digest).
The awards ceremony took place on Wednesday, 10th May 2023 in Dubai, UAE, and was attended by senior NBB representatives.
“This recognition underscores our dedication to excellence and our commitment to delivering exceptional loyalty experiences through cutting-edge technology for our customers globally. The success of the National Bank of Bahrain holds great significance for us at Comarch, as we proudly offer our loyalty management technology and professional business support to the bank", says Piotr Kolinski, Managing Director of Comarch Middle East.
Since 2020, the National Bank of Bahrain has utilized the Comarch Loyalty Management platform, enabling them to enhance their existing program, “Points by NBB,” by creating personalized product offers, promotions, and immersive loyalty experiences.
“We would like to extend our heartfelt congratulations to the National Bank of Bahrain for their well deserved success. It is a privilege for us to be their chosen provider of loyalty management technology. We are excited about the possibilities that lie ahead, and firmly believe that our collaboration will continue to yield numerous awards and, of course, foster a loyal customer base for the bank”, adds Przemyslaw (Prem) Drzymala, Executive Vice President of Global Sales EMEA at Comarch.