Retail Report 2023
Comarch & The Loyalty People

Find out what drives omnichannel retailing and learn sector-specific insights.

Retail Report 2023

In this report we will explain:

  • Why omnichannel retailing is driven by a more personalized understanding of the consumer and their emotional connection with their entire shopping journey before, during, and after purchase.
  • The impact of a well-implemented omnichannel strategy.
  • Why developing an omnichannel strategy may appear daunting at first, but it’s not if you take a practical step-by-step approach.

Nick Chambers, The Loyalty People’s Associate Consultant for Retail, and Łukasz Słoniewski, Head of R&D - Loyalty & Marketing Solutions at Comarch, discuss the importance of a unified, omnichannel experience for customers in developing customer loyalty, and describe solutions for the retail sector in particular.

Retail Report 2023
 

Do you want more?

Over the next six months, we will publish six sector-specific reports covering retail, fashion, hospitality, airline, fuel retail, and luxury. Each report will be led by one of The Loyalty People’s Associate Consultant sector experts, with valuable input from Comarch’s strategy consultant for the sector. 

Download Now

Based on this consent your personal data will be processed by companies of the Comarch Group to send you a newsletter. You can withdraw your consent at any time, but remember that this will not affect the lawfulness of data processing based on the consent before its withdrawal. Your consent is being requested primarily under the personal data protection regulations. By giving this consent, you agree to receive – via the email– unsolicited commercial and direct marketing communications contained in our newsletter. Learn more about the processing of personal data by the Comarch Group companies. 

By submitting this form, you give us access to your personal data. Read about: The processing of your data by companies of the Comarch Group and your rights as the data subject.